Hi,
For years I've had no problems with this on other models and it's been working fine on my 2017 model, but suddenly, my iPhone 6 when connected to Bluetooth in my 17-reg Nissan X-Trail doesn't play a ring tone through bluetooth on incoming calls.
All functions of the call work fine. I can hear callers, they can hear me.
I can dial out no problem.
Call comes in - volume of radio cuts out (as it should) but no ring tone is played.
I've tested this now on 2 iPhone 6 models. Both used to work fine before upgrade to iOS11.
I have also tested on an iPhone 5 (latest iOS10 - not able to update to iOS11). Same result.
I have tested this with a Huawei Android phone. Works fine!
I have tested this with numerous (built-in) iPhone ring tones. Same issue.
What's strange is that if I leave the Settings->Sounds->Tones page open:
A ringtone is played through the car bluetooth.
The ringtone is played on the phnone, even though it's set to silent (silence switch is down).
I've arranged a warranty repair with Nissan, but I'm thinking now that it's the phone, not the car.
Anyone else had similar?