skyline2500cc Posted November 2, 2020 Share Posted November 2, 2020 Hi I have a Nissan NV300 van which is still covered under the warranty. I took it to a local dealer after the front transmission started to generate a noise which sounded like the gearbox. They have confirmed that it needs a new gearbox and its only done 27K. Is this a known issue. Quote Link to comment Share on other sites More sharing options...
Trevor Posted November 2, 2020 Share Posted November 2, 2020 Hi....welcome to the Forum Not sure if it is a common fault but if it is still covered by warranty then I would definitely get them to replace it for free. Let us know how you get on with it Quote Link to comment Share on other sites More sharing options...
skyline2500cc Posted November 5, 2020 Author Share Posted November 5, 2020 Hi Trevor The dealer sent me a text to say they have a new gearbox for me but due to recalls and other works they cannot book the vehicle in until the 4th of December. They are unable to provide me with a courtesy van and have told Nissan customer services that the vehicle is safe to drive. I have argued the point that it would be extremely irresponsible to knowingly let someone drive a vehicle that has a failing gearbox. It could have a catastrophic failure with the potential to cause an accident or injury to the driver or others. I am awaiting a call from Nissan customer services to see if they are going to change the decisions Regards Dave Quote Link to comment Share on other sites More sharing options...
Trevor Posted November 9, 2020 Share Posted November 9, 2020 Let us know how its all going Dave Quote Link to comment Share on other sites More sharing options...
skyline2500cc Posted November 10, 2020 Author Share Posted November 10, 2020 Hi Trevor I spoke to customer services and they will not provide a courtesy van. They have told me it is the responsibility of the distributor to provide a vehicle. I have sent a letter to the managing director of Nissan but as yet I haven't had a response. I have tried to contact The UK Nissan warranty manager Mark Ford who I found on linkedin but I cannot find anyone in Nissan who knows his location or contact details Quote Link to comment Share on other sites More sharing options...
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