Catastrophic Failure with Throttle (2.0D Sound & Vision 09 Model)

[jim2509]

Hello all,

I have a tale of woe to tell. I currently own a Nissan Qashqui 2.0D, Sound & Vision model 2009, I bought this vehicle on HP from a reputable local Nissan Dealership 3 months and 2 days ago, was really happy with the vehicle..until yesterday.

I was driving on the M25 south of London in the outside lane, between 70-80 mph, the vehicle infront decided to slow down so I indicated to go in the middle lane and gently put my right foot down on the throttle to be met by a sudden burst of speed and the THROTTLE STUCK TO THE FLOOR (run away vehicle). I managed to free the throttle twice with my right foot, put the gear into neutrel and manage to coast to a safety lane with my hazards on and waited for recovery to turn up. Obviously this was a terrifying experience, thank god my pregnant other half wasn't driving the car or in the car with my 5 year old in the back. Obviously today I'm fuming and the mrs does not want to go anywhere near that car ever again. Now the car is being tested by the dealership and i'm wondering where I stand in regards to exchanging the vehicle in light of the circumstances and the fact it nearly killed me and my partner doesn't want our baby and son in the car???

This would appear to me to be catastrophic failure and even if the dealership do all there tests, ultimately it'll be me or my other half having to drive it...there's no guarentee it won't happen again with that car. I've been driving for nearly 20 years and have never had anything like that happen to me. Any help/advice would be greatly appreciated in this,

thank you.

[Steve]

Hi

Welcome to the Nissan Owners Club!

Small thought about your issue

Do you have car mats in your Qashqui? Are they thethered mats? It is common for the pedal to get stuck under the mat, I myself have also had a runaway car, but realised the bottom of the accelrator got caught on the mat.

Let us know what the outcome was :)

[jim2509]

Hi thanks for your reply, I've thought about the mat situation and I really can't see that being the reason. Interestingly the garage still have the vehicle and have not phoned today, so I guess they may have found an issue or are still looking? I will post up their diagnosis as soon as they get to the bottom of this.

[YorkshireMan]

Hi,

 

I agree entirely with you on this one.

 

When a car has shown such a "catastrophic failure" as you describe, it is very easy to lose all confidence in that particular vehicle.

 

If it turns out out that the error is firmly with Nissan & the fault is down to a mechanical/component problem then they surely have to take full responsibility for this. However, if you contact Nissan Customer Care directly, you will probably simply be told that your complaint is the responsibility of the Nissan Dealer to sort out as your contract is with them. I know this from recent experience.

 

If I were in your position, I would insist on a replacement car from Nissan as you are not prepared to continue driving a car that has already demonstrated a fault that could potentially have killed you.

 

Good lick with this one. You'll need it.

 

Cheers,

YorkshireMan.